Privacy Notice
Blue Butterfly Mortgages, Mortgage Architects, A Better Way Privacy & Security Policy
At Blue Butterfly Mortgages, Mortgage Architects, A Better Way, we respect your privacy and are committed to keeping your personal information accurate, confidential, secure, and private.
To ensure this, we've adopted the following Privacy Policy:
Our Privacy Policy Includes:
1. Introduction
2. The Ten Principles of Privacy
3. Application of the Ten Principles
4. The Kind of Information We Collect
5. How We Use Your Information
6. When We Can Disclose Your Information
7. With Whom We May Share Your Information
8. How We Protect Your Information
9. Website Security
10. Accessing and Changing Your Information
11. Opting Out
12. Anonymous Information and Cookies
13. Questions, Concerns, and Complaints
Introduction
Blue Butterfly Mortgages, Mortgage Architects, A Better Way operates independently owned and operated mortgage brokers across British Columbia and Canada. We provide various products and services, including mortgage brokerage services. While offering these, we may collect personal information with your consent.
"Personal Information" includes identifiable details like your name, address, age, income, credit history, and more. This does not include business contact information of employees.
We share this information with relevant parties like credit reporting agencies, financial institutions, and others involved in the mortgage process.
Our Privacy Policy complies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ten Privacy Principles of the Canadian Standards Association Model Code for the Protection of Personal Privacy. For more details, visit the Privacy Commission of Canada at [https://www.priv.gc.ca/en/](https://www.priv.gc.ca/en/).
The Ten Principles of Privacy
1. Accountability
2. Identifying Purposes
3. Consent
4. Limiting Collection
5. Limiting Use, Disclosure, and Retention
6. Accuracy
7. Safeguarding Personal Information
8. Openness
9. Access
10. Addressing Complaints
Principle 1 – Accountability
We're responsible for all personal information we hold or disclose.
Principle 2 – Identifying Purposes
We'll inform you why we collect your information before or when we collect it, typically outlined in mortgage applications or service contracts.
Principle 3 – Consent
We'll get your consent before collecting, using, or disclosing your information. You can withdraw consent anytime, though some legal consequences may apply.
Principle 4 – Limiting Collection
We only collect necessary information to perform the services you've requested.
Principle 5 – Limiting Use, Disclosure, and Retention
Your information is used only for the purposes we've identified or as required by law.
Principle 6 – Accuracy
We'll keep your information accurate and uptodate. You can request amendments if needed.
Principle 7 – Safeguarding Personal Information
Your information is protected with appropriate security measures.
Principle 8 – Openness
We provide information about our privacy policies and practices on our website and through other means upon request.
Principle 9 – Access
You can request access to your personal information and have it amended if inaccurate.
Principle 10 – Addressing Complaints
You can challenge our compliance with this policy by contacting us.
How We Treat Your Personal Information
1. The Kind of Information We Collect
We gather personal information to provide you with mortgage brokerage services and keep you updated about our products and services.
2. How We Use Your Information
We use your information to communicate with you, include in financial documentation, and ensure your satisfaction with our services.
3. When We Can Disclose Your Information
When Authorized by You: With your consent for the services you've requested.
When Required by Law: For legal obligations like tax reporting.
When Permitted by Law: In cases like debt collection or emergencies.
4. How We Protect Information
We have strict controls to secure your information. Access is limited to authorized personnel, and we take steps to verify your identity during communications.
5. Website Security
We offer access to certain information through our website. However, we are not responsible for the privacy practices of linked sites.
6. Accessing and Changing Your Information
You can request to view or amend your personal information by contacting us in writing.
7. Opting Out
You can opt out of receiving promotional materials or having your information shared with affiliates by contacting us.
8. Anonymous Information and Cookies
We collect anonymous data using cookies to improve our website's functionality. You can refuse cookies, but this may limit some features.
Questions, Concerns, and Complaints
If you have any questions or concerns about our Privacy Policy or your personal information, please contact:
Kiki Berg, President
Feel free to reach out if you have any questions or need further assistance!